The stay included a spacious and elegantly decorated room that provided a relaxing atmosphere. However, we faced an inconvenience with an ant infestation that required us to move to another room. Additionally, a wardrobe for clothing storage would have enhanced the experience.

The hotel has a clean and well-kept property.

During my stay, I found that the room lacked basic amenities, such as an adequate shower curtain, which showed signs of wear. Additionally, the room access felt insecure due to a flimsy latch system. The staff's decision to conduct a late-night room inspection also felt intrusive and unexpected, leaving a negative impression on my experience.

The decor throughout Pastell Oldtown is stunning, filled with charming pastel colors that create a light and airy atmosphere. The location made exploring Chiang Mai a breeze, with beautiful temples just a short walk away. The breakfast setting was delightful, featuring a small buffet and a menu for egg sandwiches. I particularly enjoyed the unique grilled sandwich options. The staff was accommodating, especially during a late check-in due to my flight delay. However, the shower curtain in my room showed signs of wear and could use replacement. The security for the room with pool access felt a bit inadequate with just a metal latch. These details could definitely use attention.

I truly enjoyed my stay at Pastell Oldtown Chiang Mai. The rooms were spacious and elegantly decorated, making it a peaceful retreat after a day of exploring. The location was perfect, just a short walk from beautiful temples and lively markets.

No breakfast variety.

the unique loft bed provided some extra space to relax. our phone didn’t work.

Fantastic location near Tha Phae Gate! Super close to restaurants and bars, nice little pool for relaxation. Really clean rooms! The staff were so helpful😊.

Nothing, it is perfect.

It was an optimal selection for a weekend in Chiang Mai with extraordinarily good value for money. The staff were friendly and made sure my check-in was smooth, which I really appreciated after a long trip. Try to get a room away from the street for a quieter night.

pleasant stay , but minor issues

The hotel had a lovely interior design that created a relaxing atmosphere. I appreciated the friendly staff who went out of their way to assist us. The location was ideal for accessing local shops and restaurants, making it easy to explore the area. I loved the mountain view from my room. it added a special touch to my mornings.

The breakfast options could benefit from more variety.

My previous stay in chiang mai was good, but pastell oldtown exceeded my expectations. The hotel has a cool aesthetic with everything in pastel colors. The staff were super helpful. I loved trying the unique japanese grilled sandwich for breakfast!

the wifi stopped working on the last day.

wonderful friendly staff and local experiences make for amazing stay

I absolutely loved my stay! The atmosphere is delightful, and the friendly staff made us feel right at home. Plus, I appreciated the complimentary water every day, such a nice touch!

Charming details made this hotel enjoyable, like the cozy side sofa perfect for relaxing and a welcoming lobby area with high ceilings. The complimentary coffee setup was a delightful touch. While the shower curtain showed signs of wear, the attentive staff ensured a pleasant atmosphere during my three-night visit.